Princess Park Manor RTM

Privacy Policy

1. Who we are

This website is operated by HAUS Block Management in connection with the proposed acquisition and operation of the Right to Manage at Princess Park Manor, 264 Royal Dr, London N11.

For data-protection purposes, the data processor and controller is:

Managed Exit Ltd t/a HAUS Block Management
Company number: 06631310
Registered office: 266 Kingsland Road, London, E8 4DG

2. Information we collect

We may collect:

Your name and contact details.
Your flat or property number.
Confirmation that you are a qualifying leaseholder.
Information contained in an RTM membership form.
Your communications and enquiries.
Technical information generated when you use the website, such as your IP address, browser and cookie preferences.
Ownership information obtained from HM Land Registry or other lawful public sources.

We will not publicly display your name, contact details or completed membership form alongside your property.

3. How we use your information

We may use your information to:

Confirm eligibility to participate in the RTM process.
Administer RTM company membership.
Communicate about the RTM campaign and its progress.
Prepare and serve documents required for the RTM process.
Maintain accurate membership and company records.
Respond to questions and opt-out requests.
Obtain professional, legal and property-management advice.
Protect the security and proper operation of the website.

4. Our lawful basis

Depending on the circumstances, we process information because:

It is necessary for our legitimate interests in establishing and administering the RTM company and campaign.
It is necessary to take steps requested by you before becoming a member.
It is necessary to comply with legal obligations.
You have consented to receive optional marketing or non-essential communications.

You may object to processing based on legitimate interests. However, we may need to retain or continue using certain information where there are compelling legitimate or legal reasons.

5. Sharing your information

Where reasonably necessary, information may be shared with:

HAUS Block Management.
The appointed RTM administrator.
Solicitors and other professional advisers.
The RTM company’s directors and authorised campaign representatives.
Website, document-storage and IT providers.
The landlord, existing managing agent or other parties where required by the statutory RTM process.
Government bodies, courts or regulators where legally required.

Information will only be shared where there is a proper purpose. We will not sell it or use it for unrelated commercial marketing.

6. Security

We take reasonable measures to protect personal information, including:

Password-protected systems and files.
Access restricted to authorised individuals.
Secure website and storage services.
Appropriate arrangements with advisers and service providers.
Avoiding publication of completed forms or owner details.

No internet-based system can be guaranteed to be completely secure.

7. Retention

We will retain information only for as long as reasonably required to administer the RTM process, comply with company and legal obligations, resolve disputes and maintain necessary records.

Information that is no longer required will be securely deleted or anonymised.

8. Your rights

Subject to applicable legal restrictions, you may have the right to:

Obtain a copy of your personal information.
Correct inaccurate or incomplete information.
Request deletion or restriction of processing.
Object to processing based on legitimate interests.
Withdraw consent where processing relies on consent.
Request the transfer of certain information.

Please contact richard@h-bm.co.uk to exercise these rights.

You may also complain to the Information Commissioner’s Office, although we would appreciate an opportunity to address your concerns first.

9. Flat-number opt-out

Flat numbers may be displayed to help leaseholders locate and complete the correct membership form. Contact details will not be displayed.

If you would prefer your flat number not to appear on the website, please contact richard@h-bm.co.uk. We will remove it and provide an alternative private method for participating in the RTM process.

10. Other websites

Our website may link to third-party websites. We are not responsible for their content, security or privacy practices.

11. Changes to this policy

We may update this policy when our processes, service providers or legal obligations change. The latest version will be published on this website.

PPM RTM Company Ltd